In addition to our overriding commitment to provide the best quality service to all students, IMPAC University makes the following specific commitments to our students:

• To provide professional, efficient, respectful and friendly services.
• To make ourselves available to students during times that are convenient to students with differing lifestyles, family commitments, and work schedules.
• To provide a registration process that is both quick and easy.
• To provide students with access to course materials in a timely manner.
• To elicit student’s ideas regarding Student Services and University programs as part of our Plan for Institutional Effectiveness (PIE).
• To listen to reasonable feedback from students regarding Student Services and University programs.
• To implement changes when needed.