Master of Business Administration
General Info | Program Formats | Program Plan | Courses | Tuition

Scheduled Classes for Upcoming Quarter

   EPM 600 - Planning Processes for Emergency Management - ( Elective Public Administration Concentration )

This course will examine various planning models and methods used within the context of Emergency Planning and Management. Students will analyze how the planning process enables critical thinking by professionals, and the various alternative responses available in the event of an emergency. This course also considers the dynamics of coordination and cooperation among and between agencies and organizations that is required for effective emergency planning to occur. (Credits: 3)

   EPM 701 - Business and Industry Disaster Management - ( Elective Public Administration Concentration )

This course examines the similarities and differences between government (public sector) and business (private sector) disaster management. The fundamental strategic objective of ensuring corporate survivability and economic viability is assessed. Students will discover how disaster management decisions must reflect business reality, if a private sector organization is to survive. Attention is given to how competition in the private sector can inhibit cooperation and the sharing of ideas between organizations. This course also illustrates how corporate culture, leadership, stakeholder desires, and public pressure can affect Emergency Planning and Management in the private sector. (Credits: 3)

   MBA 601 - Financial & Managerial Accounting - (Core Course)

This course develops a sophisticated and coherent approach to the use of financial accounting information. An examination of the strengths and weaknesses of the information produced in financial reports, the pressures faced by management and auditors as they prepare financial statement, the set of information available to business decision makers beyond the information presented in audited financial statements, the difficulties involved in evaluating decisions after outcomes are known, and the impact of accounting information on strategic decisions. This course provides a good view of how accounting contributes to an organization and how managers can make optimal use of accounting information, accounting records and systems, and accountants as internal resources. Core Course (Credits: 3)

   MBA 602 - Marketing ( Core Course )

This course demonstrates the role of marketing in the company, explores the relationship of marketing to other functions, and helps students learn to make marketing decisions that match organizational resources and objectives with market opportunities. The course consists of three main parts that correspond to the stages involved in developing a marketing plan: (1) understanding the market, including consumer, competitor, and company analysis; (2) the marketing play, including market selection, positioning, product, price, promotion, and distribution; and (3) marketing plan implementations. Core Course (Credits: 3)

   MBA 603 - Technology & Operations Management - ( Core Course )

During this course, business students learn how to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. Typically this requires the firm to achieve at a minimum cost, quality and economic parity, responsiveness and adaptability to customer needs and desires, rapid time to market, process technology leadership; sufficient and responsive capacity. Topics encompass all elements of coherent operation systems process analysis, cross-functional and cross firm integration, product development, and technology and operations strategy. Core Course (Credits: 3)

   MBA 606 - Competition & Strategy - ( Core Course )

Students learn how to develop skills for formulating strategy in this course. They work through in-depth analysis of industries and competitors, the prediction of competitive behavior, and techniques for analyzing how firms can develop and sustain competitive advantage over time. (Credits: 3)

   MBA 607 - Finance - ( Core Course )

At the core of this course is the role of finance in supporting the marketing, production, and other functional areas of a corporation, while also fostering an understanding of how financial decisions themselves can create value. Topics include the determinants for demand for corporate securities, risk and return trade-offs, the valuation of financial assets and liabilities, capital budgeting, corporate capital structure, dividend policy, the valuation and use of derivative securities, and risk management. (Credits: 3)

   MBA 608 - Ethics, The Law and The Business Environment - ( Core Course )

This course is designed to encourage students to think critically about the broader context and consequences of the decisions they will make as managers. To this end, the course first develops the argument that ethical considerations are important in the decision-making process. Second, the course develops analytical reasoning skills that enable the student to identify and weigh competing ethical concerns in the managerial decision-making process. And lastly, through specific examples and case discussions, the student is made aware of the importance of the interdependence of markets, ethics, and law in a democratic free-market society. (Credits: 3)

   MBA 675 - The Practical Manager: Real Skills for Real People with Real Lives

This course focuses on developing the practical skill-sets required to manage others in culturally diverse, time-bound and critical thinking environments. Through a focus on proven technology, applicable theory and current perspectives on balance, self-awareness, trust, power structures and effective communications, students will be challenged to craft their own style concepts and framework applications so as to be able to create high performance work teams, synergistic working relationships, power platforms and highly effective work environments. (Credits: 3)

   MBA 691 - Special Topics

Special Topics (Credits: 1)

   MBA 692 - Special Topics

Special Topics (Credits: 2)

   MBA 693 - Special Topics

Special Topics (Credits: 3)

   MBA 701 - Communication and Interpersonal Skills:Integrative Seminar ( Core Course )

The goal of this seminar is to develop and enhance communication skills in a business environment. Videotapes and individual feedback sessions are an important part of this seminar. (Credits: 2)

   MBA 702 - Business Research Methods Seminar I - ( Core Course )

An interdisciplinary seminar centering on specific business issues. The seminar requires students to conduct a multi-company project, and in-depth company case study, a feasibility study or a new business venture, or a strategic plan for a specific company or industry. Students will learn how to conduct and present their projects. Students will complete the project in MBA 706 Business Research Methods Seminar II (Credits: 2)

   MBA 703 - Leadership Strategies: Integrative Seminar - ( Core Course )

This seminar probes the central ideas of management such as power, leadership, strategy, organizational structures, and group behavior. The readings explore the "non-market" aspect of work and life, provide character studies of decision maker, and show the consequences of insensitivity to the realities of the market place, the limits of laws, and the consequences of managerial decisions. (Credits: 2)

   MBA 704 - Understanding Business Through a Study of History & Politics:
        Integrative Seminar - ( Core Course )

A exploration of history, culture, and political forces and how these factors have shaped business realities explored. (Credits: 2)

   MBA 705 - Persuasion & Presentation Skills:
        Integrative Skills Seminar - ( Core Course )

The goal of this seminar is to develop and enhance student’s abilities to present professionally and develop skills in persuasion and effective communication. Videotapes and individual feedback sessions are an important part of this seminar. (Credits: 2)

   MBA 706 - Business Research Methods Seminar II - ( Core Course )

Students complete the project begun in MBA702: Business Research Methods Seminar I - in this seminar as well as further hone their abilities to critically examine relevant business issues, statistical methods and research approaches as they relate to each others’ projects. (Credits: 2)

   MBA 707 - Practical Applications of Advanced Leadership Techniques - (General Elective)

This course will cover the history of leadership theory, communications strategies for leaders, how to deal with change, decision making skills, creating a motivational environment, critical thinking, and team work. In this course, students will study theory and learn to apply concepts to real-world leadership situations. This course will synthesize theory with modern day applications. (Credits: 3)

   MBA 754 - Management and Leadership Development

This course focuses on the unique aspects of management and leadership development. The emphasis is on the essence of leadership and management, including the behaviors, attitudes, and perspectives that distinguish leaders. Effective strategies for developing managers and leaders in the context of modern organizations are emphasized. Leadership dilemmas and issues are analyzed (e.g. ethics, decision making, power and authority, conflict management). The human side of the enterprise and how managers become effective leaders is the focus of this course. A multidisciplinary approach will be used to explore topics such as the nature of leadership, the difference between leaders and managers, different constraints on male and female leaders, achieving styles that help leaders to accomplish their goals. Using both classical and contemporary literature, the course will look at new demands and relevant strategies for tomorrow’s leaders. Individuals will be helped to identify their leadership style. (Credits: 3)

   MBA 827 - Services Marketing - ( Elective Sales Concentration )

This course incorporates the latest thinking on managing and marketing services by providing an integrated approach to marketing. Marketing issues are presented within a broad management context that links marketing, operations, and human resources. Students explore different decision concepts, frameworks and analytical procedures as they examine real-world examples and practical applications to the varied challenges service industries face. (Credits: 3)

   MBA 925 - American Public Policy Making - (Elective for Public Administration Concentration)

This course will examine the how and why of public policy making. the purose of public policy will be reviewed and the area it has grown to encompass will be discussed. The course will take an in-depth look at the processes involved in making public policy in the 21st century. Students will be asked to question the scope of public policy making as well as the process that exists at different levels of government today. (Credits: 3)

   MBA 929 - Developing and Implementing Public Programs - (Elective Public Administration Concentration)

This course will be reviewing where the rubber meets the road in the public sector. The efficient and effective delivery of services is one of the toughest issues facing today's public administrators. Students will be reviewing and working with some of the most innovative public programs, as well as taking a look at new delivery systems for the more familiar programs of public safety and public works. (Credits: 3)

   MBA 933 - Public Program Evaluation - (Elective Public Administration Concentration)

This course will provide the tools and techniques for successfully evaluating government programs. It will allow the student to compare the diverse range of public programs on a level playing field. It will also develop a unified format to present an annual report of the programs to the policy makers for their review. This process was developed to eliminate the politics involved in the annual budget process. The course will provide the student with an objective guide to make evaluations on a wide range of public programs. (Credits: 3)

   MBA 935 - Public Personnel Administration Practice - (Elective Public Administration Concentration)

This course will review human resource policy that is used in 21st Century America. The course will give students the background they need to deal with personnel problems in the public sector. The course will cover Federal, State and local laws that are pertinent to the subject. Students will learn how to deal with the impact of unions on the public sector workforce. The course will use specific examples and recent case studies to familiarize the students with the latest techniques available in dealing with employees. (Credits: 3)

   MBA 937 - Ethics in the Public Sector - (Elective Public Administration Concentration)

This course addresses the moral dimensions of leadership in the public sector. It stresses the application of moral concepts to real life situations involving ethical dilemmas. The impact of public scrutiny on the day-to-day issues faced by publlic sector organization will be addressed. The objective is to improve the participant's ability to identify ethical issues, to develop the intellectual concepts essential to a fuller analysis of these issues, and to understand the implications alternative resolutions of the moral dilemmas have for organizational performance and one's credibility and effectiveness as a leader. (Credits: 3)

   MBA 939 - Personnel and Organization in Public Bureaucracies - (Elective Public Administration Concentration)

This course will look at different organizational structures and the impacts they each have on the size and make-up of the workforce. It will also review the conditions, both internal and external that have an effect on governmental systems and how they operate. The object is to be able to identify the different structures and why they exist, and determine if an alternative structure would better fit the needs of the organization. (Credits: 3)

   MBA 941 - Managing Modern Local Government - (Elective Public Administration Concentration)

In this course students will look at the latest models of governmental units. It will focus on new more efficient and effective ways of delivering necessary public services while questioning the need to continue each service just because it was done before. Successful new techniques will be examined to determine if they are the best available service delivery method. Students will learn to question the status quo, and become critical thinkers when reviewing governmental entities. (Credits: 3)

   MBA 945 - Governmental Finance and Budgeting - (Elective Public Administration Concentration)

Governmental Finance and Budgeting - (Elective Public Administration Concentration) (Credits: 3)

   MBA 946 - Negotiating and Administering Public Sector Labor Contracts in the 21st Century - (Elective Public Administration Concentration)

This course will review human resource policy that is used in 21st Century Southwest Florida. The course will give participants the background they need to deal with personnel problems in the public sector. The course will cover Federal, State and local laws that are pertinent to the subject. Participants will learn how to deal with the impact of unions on the public sector workforce, through the use of a mock collective bargaining agreement session and formal grievance hearing . The course will use specific South Florida examples and recent case studies to familiarize the students with the latest techniques available in dealing with employees (Credits: 3)

course name change

   MBA 604 - Management Science - ( Core Course )

This course introduces modeling and managerial uses of computers for decision making. Three major themes are developed: (1) the building, use and interpretation of computer-based models that aid managers in making decisions; (2) the analysis and interpretation of empirical data for use in computer-based models; and (3) the building and use of organization wide information systems combining technology, data, and models of decision support. Extensive use is made of Excel Spreadsheet software on a personal computer for "hands on" assignments. (Credits: 3)

   MBA 605 - Global Economics - ( Core Course )

This course uses an integrated conceptual approach to the analysis of the international environment and national economic decision making. It provides students with management frameworks and analytical tools valuable to managers who need to understand the implications for their companies of the economic strategies of countries as diverse as Japan, Mexico, India, and the United States. (Credits: 3)

Elective Courses

Accounting

   MBA 651 - International Financial Reporting and Control - (Elective Accounting Concentration)

This course analyzes different national accounting standards militate against the efficiency of international capital markets and may even impair the ability of corporations to compete effectively for capital in those markets. This course will address this important issue, as well as the issue of how to measure the performance of a multinational organization. This course will cover the major issue in international accounting and transnational decision making. Topics such as foreign currency translation, foreign-exchange risk management, performance evaluation of foreign operations, transfer pricing, and tax issues will be explored. (Prerequisite is Financial Reporting and Control.) (Credits: 3)

Business Law and Negotiating Strategies

   MBA 875 - Business and Employment Law - (Elective Business Law Concentration)

This course provides knowledge of business law including contracts, torts, property, secured transactions, commercial paper, and business organizations. The course will also examine dispute resolutions techniques in a non-union setting including negotiation, arbitration, and mediation. (Credits: 3)

   MBA 876 - Corporate Diplomacy: Managing the External Environment - (Elective Business Law Concentration)

Top leaders utilize the skills of diplomacy to insure success in today’s marketplace. This course provides the tools necessary to succeed as a corporate diplomat. Topics covered include negotiation, coalition building, persuasion, and intervention. These skills will be applied to high level tasks such as undertaking new international markets, negotiating joint ventures and mergers, influencing legislation, and managing crises. (Credits: 3)

   MBA 877 - Negotiating International Deals - (Elective Business Law Concentration)

This course examines advanced skills needed to conduct financial and international business transactions. Topics include: 1) Dealcrafting -structuring transactions that create sustainable value; 2) cross-border and cross-cultural deals; 3) analyzing the other side’s internal decision-making and internal functioning. 4) the logic and psychology of strategic interaction in negotiation; and 5) assessing value (Credits: 3)

   MBA 878 - Conflict and Negotiation: Theory and Practice - (General Elective)

Theoretical foundation for understanding negotiation theory and tactics is developed. The course then goes on to explore and assess applied strategies and tactics for successful negotiations. Group, individual and video sessions are an integral part of this course. (Credits: 3)

   MBA 879 - Negotiating Complex Deals and Disputes - (Elective Business Law Concentration)

This course will deepen students’ understanding of the dynamic process of negotiation where values and positions shift significantly. Students will learn analytic and interpersonal skills in unstructured situations where learning, adapting, and persuading is essential for success. Students will learn to recognize the interplay of external negotiations with customers, joint ventures, regulators etc and internal consensus building with colleagues. Topics include the benefits and costs of innovative dispute resolution techniques such as arbitration and mediation. Students will test their own strengths and weaknesses as negotiators in order to enhance their personal effectiveness. (Credits: 3)

Competition and Strategy Management

   MBA 950 - The Design of Strategy - (Elective Competition/Strategy Management Concentration)

This course examines the fundamental ideas essential to the development of organizational strategies that create competitive advantages, which are sustainable over a period of time. This course will (1) identify forces driving industry competition; (2) assess competitors and their potential response to a company’s proposed actions; (3) identify strategies superior to those of competitors for creating value for customers; (4) identify, develop and leverage strategic core competencies; and (5) design a mission, goals, and functional policies that create a distinctive competitive advantage. These issues will be examined in both the domestic and global context. (Credits: 3)

   MBA 951 - International Business Strategies - (General Elective)

This course covers some of the distinctive business problems arising in a company operating in a global environment. Topics include the reasons for extending activities abroad and alternative forms of entry and organization including licensing, acquisition, and joint ventures. Attention is given to financing, capital structures and budgeting, taxation, transfer prices, and income determination. The evolving character of organization structures, from international divisions to worldwide product lines, and the extent of delegation of authority are analyzed, along with complex problems of government relations, issues of culture, and differing ethical standards. (Credits: 3)

   MBA 952 - The Coming of Managerial Capitalism - (Elective Competition/Strategy Management Concentration)

This course explores the development of modern management and business by examining institutions that have affected business activity (e.g. government agencies, labor unions); and analyzes changing perspectives on American Capitalism and their impact on the business environment. (Credits: 3)

   MBA 953 - Economic Strategies of Nations - (Elective Competition/Strategy Management Concentration)

This course focuses on identifying and comparing the economic strategies of nations. Students will learn to evaluate economic prospects and strategies of various countries. Factors such as resource mobilization, and policies that dictate allocation of resources. (Credits: 3)

Entrepreneurship

   MBA 800 - Entrepreneurial Finance - ( Elective Entrepreneurship Concentration )

This course will enhance students’ understanding of the relationship between finance and entrepreneurship in national and international contexts. It will explore the relationships between investment, financing, and organizational decision-confronting managers and it will discuss methods to improve the practice of finance in entrepreneurial firms and in more mature firms. (Credits: 3)

   MBA 801 - Entrepreneurial Management - ( Elective Entrepreneurship Concentration )

This course provides the knowledge, skills, and attitudes needed for students to pursue entrepreneurial opportunities in spite of significant resource constraints and uncertainty. Topics to be covered include developing a framework for understanding and evaluating opportunity, creating alternative strategies for resource acquisition, acquiring an existing business, facing the challenges associated with managing a growing enterprise and harvesting value. (Credits: 3)

   MBA 802 - Entrepreneurial Creativity and Organization - ( Elective Entrepreneurship Concentration )

Creativity is the production of novel, useful ideas in any endeavor. Innovation is the successful implementation of those ideas. In a world of accelerating change and fleeting opportunity, creativity and innovation are critical aspects of every manager’s job, especially for the entrepreneur, given the need for inventiveness in situations where standard approaches often fail, where no formulas for success exist, and where one good idea must be closely followed by another. Here students will use a conceptual framework for understanding the elements, value, and primary determinants of creative behavior. They will learn specific techniques for recognizing and fostering creativity in themselves and those they lead. (Credits: 3)

   MBA 803 - Entrepreneurial Innovation and Change - ( Elective Entrepreneurship Concentration )

A critical task in an age of rapidly changing markets and technologies is the ability to lead and manage organization change. The challenge is not merely to respond to these environmental changes but to take advantage of them. Unfortunately, many organizational change efforts fail, resulting in loss of competitiveness or business failure. The purpose of this course is to understand why this is so and what leaders can do to anticipate and create the needed organizational changes rapidly and successfully. Real life cases will be emphasized. (Credits: 3)

Executive Leadership

   MBA 750 - Power, Culture, and Leadership - ( Elective Executive Leadership Concentration )

Focuses on helping individuals understand and come to terms with a number of important questions concerning the exercise of leadership. First, while the development of power and influence is essential for effective management, what role do these play in the exercise of leadership? Second, how is leadership impacted, and how does it in turn impact organizational culture? Third, how can the leader engage in creative destruction and renewal of organizations? Fourth, what is the value of corporate pathfinding and vision? Finally, what impacts do individual and collective leadership in organizations have on each other? and may even impair the ability of corporations to compete effectively for capital in those markets. This course will address this important issue, as well as the issue of how to measure the performance of a multinational organization. This course will cover the major issue in international accounting and transnational decision making. Topics such as foreign currency translation, foreign-exchange risk management, performance evaluation of foreign operations, transfer pricing, and tax issues will be explored. (Prerequisite is Financial Reporting and Control.) (Credits: 3)

   MBA 751 - Power and Authority: From Machiavelli to Bill Gates - ( Elective Executive Leadership Concentration )

Power and authority will be explored from both empirical and theoretical perspectives. The course will examine why people gravitate toward power relationships, as well as how and why power is exercised in organizational settings. The use and abuse of power will be explored. Guidelines will be developed to exercise leadership within the political realities of complex organizational life. (Credits: 3)

   MBA 753 - Management and Leadership Development - ( Elective Executive Leadership Concentration )

The human side of the enterprise and how managers become effective leaders is the focus of this course. A multidisciplinary approach will be used to explore topics such as the nature of leadership, the difference between leaders and managers, different constraints on male and female leaders, achieving styles that help leaders to accomplish their goals. Using both classical and contemporary literature, the course will look at new demands and relevant strategies for tomorrow’s leaders. Individuals will be helped to identify their leadership style. (Same as OBHRD 507) (Credits: 3)

Executive Leadership, name change

   MBA 752 - Ethics and The Public Sector

This course addresses the moral dimension of leadership. It stresses the application of moral concepts to practical case situations involving ethical dilemmas. It’s objectives are to improve the participant’s ability to identify ethical issues embedded in organizational decisions, to develop the intellectual concepts essential to a fuller analysis of these issues, and to understand the implications alternative resolutions of the moral dilemmas have for organizational performance and one’s credibility and effectiveness as a leader. Practical questions will be addressed regarding the responsibilities and values involved in managing a firm’s relationship with individual employees, the marketplace, and society. (Credits: 3)

Finance

   MBA 850 - Corporate Finance and Strategy - ( Elective Finance Concentration )

A rigorous quantitative course covering topics in financial markets and corporate finance. The course develops the basic principles of financial valuation and analysis and applies these concepts to professional problems of financial management in domestic and international settings. Topics include the structure of financial institutions, the operations of debt and equity markets,some principles of capital budgeting, basic portfolio theory and professional risk allocation strategies, and an introduction to derivative security markets and their role in risk allocation. (Credits: 3)

   MBA 851 - Financial Risk Management - ( Elective Finance Concentration )

Analyzes the risks and returns in international treasury operations. Topics include price risk and return, various kinds of credit risks, liquidity risk. The strategies of liability diversification and asset securitization in international settings are considered. The multicultural aspects of ethical issues for firms and individuals are also discussed. (Credits: 3)

   MBA 852 - Tax Factors in Business Decisions - ( Elective Finance Concentration )

This course provides a perspective on taxation as a force affecting business policy. Students will explore the “costs” of seizing a particular tax benefit, and gain insight into the federal government’s use of taxation as an instrument of social and economic policy. Topics to be covered include the mental processes of lawyers, judges, and legislators, corporate, securities, trust and estate law, the definition of income, tax vs. financial accounting, the criteria for deductions, executive compensation policies including tax sheltered investments, the choice of form of business organization incorporation (tax impact and capital structure) corporate distributions corporate combinations (e.g. tax free mergers, stock, and assets acquisitions, and (ecapitalizations), and wealth transfers. (Credits: 3)

Globalization

   MBA 975 - Globalization - ( Elective Globalization Concentration )

The purpose of this course is to examine the challenges and opportunities created by globalization for both large and small firms. Large firms with overseas operations have the opportunity to gain global efficiency, but face the challenge of achieving local responsiveness and worldwide learning for competitive advantage. Small firms, which have traditionally focused on domestic markets and relied on exports and licensing for overseas business, face intensified international competition in their back yards, but also enjoy the potential that an increasingly multicultural and integrated global economy offers to those who can master new communication technologies and new ways of thinking and acting. (Credits: 3)

   MBA 976 - International Financial Reporting and Control - ( Elective Globalization Concentration )

Different national accounting standards militate against the efficiency of international capital markets and may even impair the ability of corporations to compete effectively for capital in those markets. This course will address this important issue, as well as the issue of how to measure the performance of a multinational organization. This course will cover the major issue in international accounting and transnational decision making. Topics such as foreign currency translation, foreign-exchange risk management, performance evaluation of foreign operations, transfer pricing, and tax issues will be explored. (Prerequisite is Financial Accounting and Control). (Credits: 3)

   MBA 977 - Managing New Opportunities in Emerging Markets - ( Elective Globalization Concentration )

This course is designed to help students do business in emerging markets. This course uses economic tools and frameworks to understand the challenges facing managers in emerging markets, and to understand how industries evolve in these markets. Topics include evaluating diverse political environments and legal structures, considering the impact of currency fluctuations and trading regimes, and understanding widely disparate cultures and business norms. (Credits: 3)

Operations Management

   MBA 900 - Designing, Managing, and Improving Operations - (General Elective)

This course focuses on tools, techniques, and frameworks necessary to design, manage, and improve operations in a broad range of industries, and on providing critical knowledge to take effective action. This course will not only review operations in the traditional sense (physical flows, equipment selection, and worker management), but also the newer approaches such as information flows, computer systems, and knowledge workers. Processes, methods, procedures and systems of operations will be explored. (Credits: 3)

   MBA 901 - Coordinating and Managing Supply Chains - ( Elective Operations Management Concentration )

This course focuses on the production and delivery of products and services through the coordination of tasks performed by various individuals. Topics include supply chain fundamentals (inventory management and production planning) transportation, channel information flow management, retailing operations and financial performance, supply chain intermediaries, and the impact of incentives and market imperfections on supply chain operations. (Credits: 3)

   MBA 902 - Operations Strategy - ( Elective Operations Management Concentration )

This course will examine in depth, operations across the value chain, and the role of operations in business strategy and competitive advantage. Students will develop the ability to identify and frame complex strategic issues in operations, design strategies that address those issues, and take effective action to achieve the full potential of the decisions. (Credits: 3)

   MBA 903 - Measuring and Driving Corporate Performance - ( Elective Operations Management Concentration )

This course provides the tools and techniques for successfully implementing productivity enhancement and cost control/cost reduction initiatives. The tools include designing and using measurement systems and incentives systems in any size company whether it is a manufacturing or service company. Topics include measuring profitability of operations and market segments, total quality, organizational learning, new product and service design, cost reduction and business process improvement. (Credits: 3)

   MBA 904 - Enhancing Quality and Productivity - ( Elective Operations Management Concentration )

This course explores factors affecting human performance within the context of planned change in organizations. Fundamental concepts and methods of quality and productivity improvement are examined. Forces that make quality and productivity critical organizational issues are examined. Multi-disciplinary approaches to assess and improve the ability of employees to learn new skills and work within teams are explored. Knowledge of individual learning theory is a prerequisite to working effectively with groups and whole organizations, and therefore, is discusses. (Credits: 3)

   MBA 907 - Managing Product Development - ( Elective Operations Management Concentration )

This course will focus on tools, techniques, and concepts necessary in managing and improving development processes in product and service-based businesses. Students will gain experience in conceiving, designing, and developing new products and services. Topics covered include laying a foundation of knowledge and capability, understanding customer needs, creating innovative product or service concepts, managing experimentation and prototyping, and launching new products and services. (Credits: 3)

Sales

   MBA 825 - Sales and Buyer Behavior - ( Elective Sales Concentration )

Course description coming soon. (Credits: 3)